Turning Supply Chain Pain into Gain

Meet Extolla – the supply chain consultants steering APAC businesses through supply chain storms. 

New ESG requirements. Labour shortages. Real estate space. Rising costs. The supply chain challenges facing APAC businesses are greater than ever and mounting. But there is a solution.

Supply Chain Channel meets Extolla, end-to-end supply chain solution providers who transform businesses from any starting point to make them efficient, lean, and green. How? Through a Consult-Implement-Operate model that has already saved APAC businesses millions of dollars.

Like many supply chain consultants, Extolla identifies supply chain pain points and opportunities. But then it goes further, creating and deploying complete, custom, end-to-end solutions through its agnostic partnerships with robotics, technology, and software vendors.

“The biggest hurdle businesses have when overhauling their supply chain is not just finding the right technologies to solve individual problems, there’s also the vital question of how all this new technology will come together as one and integrate into existing day-to-day operations,” says Extolla CEO Peter Kendall.

“This is where we stand out. We don’t just write reports and present data. We recommend the solutions and make them happen, all with a strict eye on ROI, viability, and value to the business we’re working with.”

Hands-on Supply Chain ESG expertise

Extolla’s holistic, rather than incremental approach to supply chain optimisation has resulted in significant cost, time, and resource savings for clients, which include manufacturers, distributors, 3PLs, and omnichannel retailers. But its support goes far beyond bottom-line improvement.

Extolla consultants are global supply chain experts with experience both as customers and the suppliers, making Extolla uniquely positioned to tackle the industry’s current and future challenges – particularly in the ESG space.

The demand for greater transparency and accountability of supply chain social, governance, and environmental impact is a hot topic that Extolla is well prepared for.

Its ESG experts are already proactively developing robust ESG supply chain strategies and processes for clients ahead of mandatory reporting across APAC, to reduce environmental and social impact and demonstrate positive change.

Extolla is partnering with ESG expert and COP28 speaker, Carmen Vicelich of Generate Zero to deliver a first-day keynote at the Akolade Retail Fulfilment Summit in Melbourne (21-22 February 2024). The presentation, ‘Future-proofing retail: Navigating the ESG revolution,’ will delve into global trends and uncover actionable steps retail businesses can take to ensure they are ready for upcoming legislative changes.

“For our clients, ESG is not a complication – it’s a competitive advantage,” says Peter. “By demonstrating commitment to ESG now, before it is mandatory, businesses can build trust and grow their reputation.”

Technology that enhances the workforce

Keeping clients ahead of the ESG revolution is just one of Extolla’s many roles. Its expertise spans several key supply chain areas, including strategic sourcing, inventory planning, transportation, omnichannel enablement, network optimisation, facility design, and robotics.

Extolla has a global approach to sourcing and evaluating new technologies to stay at the forefront of trends. Leveraging their international experience across the US, Europe, and Asia, Extolla’s consultants are constantly looking in these markets for cutting-edge solutions and technologies to keep ANZ businesses ahead of the curve.

Extolla is currently working with multiple clients on optimising existing or designing new facilities that focus on efficiency and harness robotics and automation to optimise – rather than reduce – the workforce, focusing on an organisation’s people and culture as a pathway to success alongside technology and software for improved supply chain visibility.

“We are a people-focused business,” says Peter. “Not just our team, but those of our clients. Robotics and automation in the supply chain are not about finding ways to cut workers out of the business, but about allowing worker skills to be best used in the most efficient areas and
creating new job opportunities. It’s an exciting time – we’re across all the latest developments as and when they happen.”

Long-term partnerships for Supply Chain Success

Partnerships with its clients and vendor providers are also key elements of Extolla’s success. Being vendor-agnostic ensures that Extolla consultants always suggest the best solutions for clients.

“I like to think we are an extension of our client’s business, the on-tap experts for everything supply chain and logistics,” adds Peter.

“We are an agile team of hands-on advisors that can respond quickly to supply chain issues. It is not about a single piece of work, but a long-term, proactive relationship that will transform a business for good.”

Extolla has real people, delivering real results in realistic time frames. Let us help you tackle your supply chain challenges.